Case Study Telecoms

Temporary ticket hall and SISS at Whitechapel

Crossrail is among the most significant infrastructure projects ever undertaken in the UK. There will be 40 Crossrail stations including 10 new stations at Paddington, Bond Street, Tottenham Court Road, Farringdon, Liverpool Street, Whitechapel, Canary Wharf, Custom House, Woolwich and Abbey Wood.

L.B. Foster Telecoms was contracted by BBMV, the Balfour Beatty, Morgan Sindall, VINCI Construction joint venture which is delivering the Crossrail Whitechapel Main Station Works contract (C512), to install and commission the new temporary ticket hall. Works included new Station Information & Safety System (SISS), head end and control equipment, duplicating existing functionality within the old Whitechapel station.


L.B. Foster Telecoms was contracted by BBMV on behalf of Crossrail Limited to install, enable, test and commission the new temporary ticket hall at Whitechapel station. Details of the required test criteria for the commissioning of the design elements included migration and integration testing, as applicable:

  • detailed design drawings
  • migration design drawings
  • new asset register
  • inspection and test plans (ITP)
  • Mandatory Asset Information Data (MAID)
  • operation and maintenance manuals.


  • Closed Circuit Television (CCTV)
  • Public Awareness Monitor (PAM)
  • EN54-16 compliant Public Address (PAVA)
  • intercom
  • passenger help point Local Operator Panel (LOP)
  • telephone and data network;
  • master and slave clocks;
  • GPS antenna
  • TV aerials.

“I have no hesitation in endorsing L.B. Foster for future works. They have carried all the company attributes of L.B. Foster through to the present and C660, H & S values, their professionalism, commitment, expertise in their field, ability to adapt as the project develops and most importantly to me, they have good people at all levels of the business representing them daily on the ‘front line’ with clients.”

Dave Cranston, BBMV