Case Study Telecoms

DLR Custom House Station Upgrades - Station Information & Surveillance Systems

Due to station upgrade works at Custom House station, additional vertical capacity was identified to enable the predicted increase in passenger flow through the station, which includes the construction of a full mezzanine floor over the existing platforms, with the addition of two new staircases connecting the DLR station to the Excel Centre and the Cross-rail Station.


L.B. Foster Telecoms was contracted by Dyer and Butler to investigate what was completed on site from the previous telecom contractor and compete the install and commission of the Temporary integrated Station Information and Surveillance Systems (SISS) at Custom House Station stations, incorporating:

  • Public Address (PA)
  • CCTV

Our integrated solution included a PA system covering all public areas of the stations, in compliance with DLR standards, inclusive of control equipment, audio routers, amplifiers, speakers, microphones, microphone receivers, ambient noise sensors and associated cabling. We also re-enabled and commissioned a CCTV system as per the approved design at custom house station to cover all public areas including all cameras, encoders, decoders, network video recorders, storage arrays and associated cabling. L.B. Foster Telecoms worked side by side with the maintainer to enable the interface for the CCTV and PA systems back to Beckton and Poplar control centres.

“You did a brilliant job in delivering the temporary works package. We believe in your team and we would be happy to carry on working with you on the main package.”

Mark Hinde, Contracts Manager, Dyer and Butler
To learn the full scope of the project, download the case study below.