After Sales SupportSoftware Development

At L.B. Foster we know that it's not just about the product. It's about the relationship between the company and its customers. And that's why we don't just deliver and walk away.

We’re in partnership with you, every step of the way through our range of products and services, designed to help you stay ahead of your competition.

Our team of support engineers are here to help you with any technical issues that may arise. Whether you need some quick guidance to get started, or require a deeper technical investigation, our UK-based helpdesk service is only an e-mail or phone call away to give you peace of mind and a robust, reliable system.

Our regular reports and account management meetings give you the confidence that we tackle trending issues quickly, efficiently, transparently and with a quality-first approach. Our service level agreements (SLAs) mean that you always know we’re meeting your targets.

We believe in continuous innovation. Our product development is never finished. New features and functionality are always being added, so we’ll keep you up to date with how these can benefit your customers.

We’ll help you find new opportunities to ensure that we grow together.

L.B. Foster have been amazing to work with, they are always on hand whenever you need them and are always supportive, just a phone call away. If we have an issue or concerns, we just give them a call and they always make themselves available, they go above and beyond. I can’t praise them enough.

Shakeel Mohammed, Shift Station Manager, Birmingham New Street Station

Get in touch now

Call us on +44 (0) 844 800 2682 or email