Customer Information Systems

Wall mounted touch screen display

  • Posted by Laura Powell

Passengers now have a wealth of up to the minute information at their fingertips by simply touching the screen to reveal a menu designed around the needs of a typical traveller.

The system enables the rail operator to provide direct, up to the second train information to passengers in a user friendly, speedy, innovative way whilst maintaining their brand identity. The scrolling banner enables additional information to be tailored to the specific needs of that day. Allowing the passengers to independently and proactively find information enables the rail operator to utilise the skills of station personnel more effectively

Two women and two men stand around a large touchscreen in a train station
Birmingham New Street touch screen display

Intuitive and simple menu systems enable passengers to select relevant information in seconds, reducing the inconvenience of approaching station staff or searching on a smartphone device. The system eliminates the need to plan journeys in advance and provides flexibility to change plans at a moment’s notice.

Benefits

  • Easy to use
  • real time information
  • accessible display
  • multimedia options
  • branding opportunities

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