Customer information systems

  • Geschrieben von Graham Kett,

L.B. Foster’s software development delivers delivers information to passengers and visitors, where and when they need it most. Pioneering technology, keeping people informed and connected.

At L.B. Foster we have a strategy for influencing, servicing and enhancing the visitor experience across their whole journey with personalised, consistent, real-time information to wherever and whenever the customer needs it.. Delivered to the point of contact such as kiosk screen, totems or wall mounted displays, Digital ProMedia is a robust, mission critical platform that can send all forms of media including text, video, emergency messaging and operational presentations to unlimited number of sites & multi-screen locations.

L.B. Foster Netpractise have a comprehensive Operational Information System which was rolled across across the UK Rail Network of over 479 stations. All managed & installed by L.B. Foster including director software delivering media to each individual screen 24/7

Solutions include Operational Information Systems, allowing train operators to deliver staff and passenger information at any time including disruption, real time timetables, long term warnings of works or disruption . Customer Information systems giving passengers and visitors real time information,arrivals/departures, Darwin feed and other TOC enabled data. enhancing their experience

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